On Call. On Demand. On Site.
Engineering as a Service (EaaS)
Your team is stretched thin. Projects are stalling, tickets are piling up, and hiring a full-time Level-3 engineer takes months — and costs a fortune.
The Teneo Group's Engineering as a Service gives you immediate access to elite, certified network engineers — without the HR overhead, benefit costs, or long-term commitments. Pay only for the time and expertise you actually need.
The Cost of Doing Nothing
- Stalled projects and unresolved tickets create compounding security exposure and missed business deadlines.
- Recruiting and onboarding a Level-3 network engineer takes 3–6 months and a six-figure salary — time and budget most teams don't have.
- Skill gaps lead to misconfigurations, outdated firmware, and unresolved issues that become serious security liabilities.
- Rigid staffing models leave you paying for expertise you don't need during slow periods and scrambling during peaks.
Why The Teneo Group
Your Engineering Team, On Demand
For over 19 years, The Teneo Group has been the trusted engineering partner for organizations that need elite technical talent without the overhead. Our engineers hold 60+ certifications across network, security, and cloud technologies — and they're available 24/7, remotely or on-site, in flexible time blocks that fit your schedule and budget.
The Process
How It Works
Tell Us What You Need
Contact The Teneo Group to discuss your engineering priorities — whether it's a backlog of tasks, an upcoming project, or 24/7 on-call support. We'll match you with the right engineers and package.
Choose Your Package
Select from flexible monthly hour packages (starting at 10 hours) or request support in small block increments as short as 15 minutes. Half of any unused hours roll over to the next month so you never lose value.
Get to Work
Your certified engineers are immediately available — remotely or on-site — to tackle troubleshooting, project installations, tuning, upgrades, and anything else on your task list. No ramp-up time. No HR overhead.
The Outcome
Who It's For
- Organizations needing instant access to Level-3 engineering expertise
- IT teams with fluctuating workloads and project installation demands
- Companies with a growing backlog of outstanding technical tasks
- Businesses seeking to scale expertise without adding headcount
- Teams that need 24/7 on-call engineering support for critical infrastructure
- Any organization that wants to pay only for the time and expertise they use
Common Questions
Frequently Asked Questions
What is Engineering as a Service (EaaS)?
EaaS is an on-demand model where you access The Teneo Group's certified engineering resources for technical troubleshooting, Level-3 support, project installations, and ongoing tasks — flexibly and without traditional staffing commitments.
How quickly can I get support?
We provide 24/7 engineering support, with scheduling options as small as a few hours. Urgent requests are prioritized for immediate response.
Are services available remotely or on-site?
Yes. Our certified engineers can assist you remotely or travel on-site, depending on your project's requirements and urgency. We serve clients across the United States from offices in Washington DC, Raleigh NC, Pittsburgh PA, Columbia SC, and Boca Raton FL.
Can I roll over unused hours to the next month?
Absolutely — half of your unused support hours automatically roll over, giving you more value and flexibility from your EaaS package.
What certifications do your engineers hold?
Our team holds more than 60 technical certifications across top network, security, and cloud technologies — ensuring top-tier, up-to-date expertise for your most complex challenges.
Is there a long-term contract or hidden fees?
No. Use EaaS as you need — there are no long-term contracts, benefit costs, or hidden charges. Pay only for the time and support you require.
What types of tasks can EaaS engineers handle?
Our engineers handle a wide range: network troubleshooting, firewall tuning, appliance configuration, new feature adds, software upgrades, project installations, staff augmentation, SD-WAN deployments, threat prevention tuning, and more.
Ready to Get Started?
Schedule a no-obligation conversation with a Teneo Group engineer. We'll assess your current environment and show you exactly where your exposure lies.